Game terms of use
These terms govern the use of the game PictureFrames (games.pictureframes.me and its installable app), provided by DreamersWare S.r.l.s., Via Carlo Porta 2, 21052 Busto Arsizio (VA), Italy, VAT IT04151010123 ("DreamersWare", "we"). Purchases in euros are also governed by DreamersWare's General terms of sale and Withdrawal information; where they conflict on a purchase, those prevail.
1. The game
PictureFrames is an arcade game played in the browser: you are an event photographer and earn points, stars and coins. Some jobs are free; other jobs, wardrobe items and coin packs can be purchased. You can play without an account, but only with an account do you earn coins, buy content and keep your progress across devices.
2. Account
- The account is free and is created with an email address, confirmed with a code. You can then add a passkey (which requires your device's PIN, fingerprint or face).
- You must be at least 14 to create an account and at least 16 to make purchases in euros (you declare it in the cart).
- The account is personal. You are responsible for your mailbox and the devices you sign in with; if you think someone has access to your account, sign out the devices from the Account page and write to us.
- You can delete your account at any time from the Account page. Deleting it means losing coins, purchased content and progress, which cannot be recovered or refunded.
3. Coins and content
- Coins are the game's virtual currency: they can only be used inside PictureFrames for gear and outfits. They have no monetary value, cannot be exchanged for money, cannot be transferred to other accounts and are not refundable, even when purchased.
- Gear wears out: each purchase lasts for the number of scenes shown in the shop.
- Premium jobs, wardrobe items and other purchased content give you a personal licence to use them, non-exclusive and non-transferable, tied to your account, for as long as the service runs.
- Digital content is supplied immediately after payment. Before paying you expressly request immediate supply and acknowledge that, once supply has begun, you lose your right of withdrawal (Italian Consumer Code, art. 59(o)). Your rights remain if content does not work as described.
- We may change the game's balance (scores, coin prices, gear duration) to keep it fair and fun; we do not take away content you have already bought.
4. Fair play
Bots, tampering with the game or its communication with the server, exploiting bugs to obtain coins or points, creating multiple accounts to get around the rules, and offensive, misleading or infringing nicknames are not allowed. The server checks every game: in case of violations we may cancel points and coins obtained irregularly, remove a nickname from the leaderboard and, in serious cases, suspend or close the account, letting you know.
5. Leaderboard
The public leaderboard on pictureframes.me shows the nickname and points of players who choose to appear on it from the Account page. You can leave it whenever you like. Only games verified by the server count.
6. Availability and changes
We do our best to keep the game available, but there may be interruptions for maintenance or technical reasons. We may update the game and these terms; important changes will be shown on this page with the new date and, for account holders, announced before they apply. If the service ever closes, we will announce it at least 60 days in advance.
7. Intellectual property
The game, drawings, music and texts belong to DreamersWare. You may share the photos and postcards created in the game for personal, non-commercial use.
8. Support, law and jurisdiction
For support write to help (at) dreamersware (dot) com. Italian law applies, without prejudice to the mandatory consumer protection rules of your country of residence; jurisdiction and alternative dispute resolution follow the General terms of sale (art. 27).